Frequently Asked Questions
Yes we do
Call us now to request refund and give the reason for the request
YES we do. Upon request.
Add the coupon code when checking out on the webiste.
Yes. On seleted items. However, if we can’s find the exact leather we will ask you to choose available options.
Which size to chose – EU vs US?
EU
What payment methods are available?
M-Pesa, card, Paypal and cash.
Do you have an affiliate program?
Not yet but we will announce soon.
Yes, upon request.
HBG By Azaria is a premium, bespoke Kenyan brand that skillfully crafts luxury leather goods for regional and global clientele.
What type of products does HBG By Azaria offer?
HBG By Azaria offers a range of luxury leather goods, including bags, accessories, and other curated products.
Is the leather used in HBG products genuine?
Yes, the leather used in HBG products is 100% pure and natural. Each piece may exhibit unique markings from bites or scratches on the animal from grazing, making each product distinct.
There are two ways to purchase from HBG By Azaria. You can either order what is available in their stock or make a custom order or variation based on their existing products.
Yes, all products by HBG By Azaria are handmade with passion by skilled curators from the city.
How long-lasting are HBG products?
HBG products are known for their durability. Customers who purchased products from as far back as 2010 still report having strong bags to date.
Is HBG environmentally friendly?
Yes, HBG By Azaria follows sustainable practices in their processes, delivery, and packaging, making them environmentally friendly.
How can I contact HBG By Azaria for support?
You can call HBG By Azaria 24/7 at +254 738 670683 or email them at talko@azarialeather.co.ke.
Does HBG By Azaria accept custom orders?
Yes, HBG By Azaria welcomes custom orders, allowing customers to get personalized products.
Where is HBG By Azaria located?
HBG By Azaria’s physical store is located at Karen Shopping Center, Nairobi. They operate from Monday to Saturday, 8:00 am to 4:00 pm, and are closed on Sundays.
What are the accepted payment methods at HBG By Azaria?
The accepted payment methods may vary, but they likely include credit/debit cards and possibly other local payment options.